Our approach
Retention first, always.
Winning a customer is expensive. Keeping one is where growth compounds. Here’s how we approach email and social media marketing for businesses in Bracknell, Berkshire and across the UK.
Principles
How we think.
Audit first
We understand what is working and what isn’t before we change anything, so effort goes where it matters most.
Fix the foundations
Welcome, abandoned cart, post-purchase and winback flows run around the clock. We get these right before adding more campaigns.
Segment, then send
Relevance beats volume. The right message to the right person is worth more than a bigger send to everyone.
Join up email and social
One calendar and one voice across both channels, so each makes the other work harder.
Test and measure
We test one thing at a time and report on what moves the needle, not vanity numbers.
Keep it minimal
Fewer campaigns, better thought through. Clear design and honest copy.
A typical engagement
What working with us looks like.
Every brand is different, so we tailor this to you. This is the general shape.
Audit and plan
We review your email and social channels, agree your goals and build a clear roadmap with the quickest wins first.
Build the foundations
We build or upgrade your key flows and templates, and plan your content calendar.
Launch, test, refine
We send, post, measure and improve every month, with clear reporting on what is working.
What you can expect
Straightforward to work with.
Direct contact
You work directly with the person doing the work, not a chain of account managers.
Plain-English reporting
Clear updates on what we did, what happened and what we will do next.
A clear scope
You will know what is included before we start, whether it is a one-off project or a monthly retainer.
Start here
See what we’d fix first.
Request a free audit of your email, your social media, or both.